Service Manager - Auto Dealer - RV - Service Department - Top compensation
Adventure RV Centre
Waterford, ON, Canada
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Service Manager - RV - Automotive - Top Pay  Ability to Supervise

Located in Waterford, ON.

We are 26 Minutes away from Brantford, 40 Minutes from Hamilton,  50 minutes from Cambridge and about 1 hour from Kitchener and London

 

Ability to Supervise

3-4 people, Working groups, Staff in various areas of responsibility

Security and Safety

Driver's validity licence check, Driving record check (abstract)

Transportation/Travel Information

Own transportation, Own vehicle, Willing to travel, Willing to travel cross-border, Valid driver's licence, Travel expenses paid by employer, Public transportation is not available

Work Conditions and Physical Capabilities

Fast-paced environment, Work under pressure, Tight deadlines, Attention to detail, Sitting, Combination of sitting, standing, walking, Standing for extended periods

Work Location Information

Rural area, Relocation costs not covered by employer

Personal Suitability

Outgoing, Integrity, Hardworking, Goal-oriented, Energetic, Efficiency, Creativity, Collaborative, Analytical, Adaptability, Time management, Quick learner, Proactive, Positive attitude, Interpersonal awareness, Client focus, Team player, Excellent written communication, Organized, Effective interpersonal skills, Flexibility, Judgement, Excellent oral communication

Business Equipment and Computer Applications

Point of sale system, Word processing software, Database software, Inventory control software, Spreadsheet, Electronic mail

Specific Skills

Manage staff and assign duties, Determine merchandise and services to be sold, Implement price and credits policies, Locate, select and procure merchandise for resale, Plan budgets and monitor revenues and expenses, Determine staffing requirements, Resolve problems that arise, such as customer complaints and supply shortages, Plan, organize, direct, control and evaluate daily operations

Work Setting

Retail business

Essential Job Functions: The Service Manager is responsible for the day to day operations of our service department. This management position is responsible for training, and motivating their staff to meet and exceed business and customer expectations.

The Service Manager oversees the following:

  • Service department
  • Warranty Department
  • Customer Satisfaction

Essential Job Skills:

  • Experience managing a service department (automotive, RV or other type of service facility).
  • Proven ability to lead, train, and motivate a team to exceed business goals
  • Ability to handle multiple tasks in a fast paced environment
  • A valid driver's license with a clean driver’s abstract
  • An outgoing person that has excellent interpersonal skills and be able to work in a team environment.
  • A college degree is certainly helpful but we also consider successful experience just as important if not more.
  • Ability to communicate with customers regarding estimates of costs and time frames concerning repairs to be made. Verbal and Written
  • Solid computer skills and knowledgeable in Microsoft Word, Excel
  • Professional appearance and demeanor. Dress code in effect.

This is a fulltime position requiring ability to work Saturdays. Salary is based on experience and will be discussed at the interview.

 

Why work for us

  • Excellent starting wages
  • Great work atmosphere
  • Supportive work environment

 

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