3PL Logistics / Sales Manager – Brampton ON
Responsibilities:
- Direct and monitor the workflow of the entire office.
- Set sales team profit goals and hold team members accountable for goals and recognize or discipline as needed.
- Develop and manage operating budgets.
- Achieve satisfactory profit/loss ratio and market share in relation to preset standards, industry and economic trends, and also sales and margin goals.
- Day-to-day staff management and development including recruitment, hiring, performance coaching, and annual reviews for direct reports—all with full support of corporate office.
- Ensure training and direction for new and existing sales members.
- Act as a liaison between the customers and operations staff.
- Manage sourcing of customers. Build and maintain relationships with customers and assist and direct team members in sourcing and growing customer base.
- Maintenance of current customers: Including analysis of current lanes to assure we are competitive and also providing excellent service. Also, soliciting for other business from customers.
- Monthly financial analysis: including determining overall success of current customer profiles.
- Determine current rates in the market place offered by competitors.
- Ensure accuracy and timeliness of data in CRM and other programs as needed.
- Ensure all necessary documentation is accurate and timely.
- Developing goals for specialized sales (LTL, Intermodal, etc.).
- Development of sales leaders including succession planning.
- Act as a player and a coach – bring on new business, in addition to coaching the sales representatives.
Experience:
- Experience within the transportation and logistics industry.
- Sales experience with success in the cold-calling environment.
- Proven record of growing business and starting new accounts.
- Ability to make quick, smart business decisions.
- Bachelor’s degree preferred.
- Previous management/supervisory experience preferred.
- Ability to effectively train others, preferably with experience in doing so.
- Outstanding organizational skills, excellent time management skills, and the ability to multitask.
- Ability to work in a fast-paced environment with rapidly changing priorities.