Service Writer
Green Diamond Equipment
Sussex East, NB, Canada
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We are your Maritime John Deere Dealership with 15 locations to serve you, and we are proud to be one of Canada's Best Managed Companies of 2024!

We are looking for a skilled, dedicated person to fill the position of Service Writer at our Sussex, NB location.


Purpose:

Assist the Service Manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.

 

Responsibilities:

  • Fields internal and external customer inquiries to the Service Department
  • Process warranty claims
  • Update customer profiles
  • Check technician's time punches daily
  • Screen service calls and direct calls as needed
  • Process internal work orders
  • Order and apply parts for work orders
  • Communicate on parts and/or service issues when required

 

Requirements:

  • Ability to use standard desktop load applications such as Microsoft Office and internet functions
  • Knowledge of office procedures
  • General understanding of mechanical/technical terms is preferred
  • High school diploma or equivalent

 

What We Offer:

  • Full-time employment
  • Opportunity for advancement within a progressive organization
  • Competitive compensation package which includes salary
  • Family health benefits
  • Company pension plan
  • Boot and tool allowance
  • We are now offering a personal finance training program through Enriched Academy for all our employees

 

Please note:  If we like your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index.  Please keep an eye for it in your email.  Sometimes it goes to your junk mail.


Please submit your resume today!

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