BEHAVIOUR SUCCESS AGENT

TEMPORARY Part Time 0.5FTE (Approximately 8 months-ending on March 31, 2027)

 

THE OPPORTUNITY

GBGH is looking for a Temporary Part Time Accredited Health Care Professional for Behaviour Success with the Patient Flow team. This position will support the implementation of best practices for the assessment and management of older adults with cognitive impairment and responsive behaviours, with a particular focus on early intervention within the Emergency Department (ED). In addition to providing clinical leadership and mentorship to staff, the BSA Lead contributes to the improvement of care processes and the standardization of practices. Where capacity and time allow, the clinical scope of the role may expand to include broader geriatric assessment. The BSA Lead also identifies signs of caregiver burnout and ensures caregivers are connected to appropriate internal and external resources.

 

KEY RESPONSIBILITIES

• Lead and support ED staff in the assessment and management of older adults with behaviors, focusing on early intervention strategies. by providing direct patient consultation and knowledge translation activities to hospital staff. Where capacity and time exists, the focus will expand to a broader geriatric assessment.
• Collaborate with interdisciplinary teams to develop and implement evidence-based care pathways and standardized assessment tools for the ED.
• Mentor and educate direct care providers through workshops, in-services, and case reviews.
• Recognize signs of caregiver burnout during ED encounters; provide education, emotional support, and connect caregivers to internal and external resources (e.g., respite care, counseling, support groups).
• Develop and distribute standardized information materials for caregivers, including burnout recognition and resource guides.
• Participate in regional Communities of Practice and collaborate with Behaviour Support System partners to advance care in acute settings.
• Contribute to the development and evaluation of site-specific sustainability plans for ongoing leadership and staff development.
• Participate in the Behaviour Complex Case Resolution process as appropriate.
• Update and implement the acute care NSM regional evidenced based best practice guideline for the care and management of older adults with cognitive impairment and responsive behaviour/personal expressions.

 

 KEY QUALIFICATIONS, SKILLS & EXPERIENCES

We are looking for a candidate who demonstrates the following attributes:

 

• Accredited Health Care Professional in good standing with their College.
• Bachelor’s degree preferred.
• 2-3 years recent experience in direct care and/or clinical leadership.
• GPA & PIECES training preferred.
• Experience in developing care pathways, clinical tools, and education programs.
• Proven knowledge in care of older adults with cognitive impairment and responsive behaviours.
• Commitment to interdisciplinary care and evidence-informed practice.
• Ability to collaborate, mobilize teams, and foster partnerships.
• Strategic change management skills.
• Decision-making, critical thinking, and conflict resolution skills.
• Ability to work autonomously.
• Proficient with computer programs like Microsoft Office Suite (i.e. Word, PowerPoint)

 

HOURS OF WORK

Temporary Part Time. Must be available to work shifts including days, evenings, weekends. Shifts and hours may change according to departmental requirements.

 

COMPENSATION

• Hourly rate of pay $41.15 - $58.98

 

HEALTH, SAFETY & WELLNESS

Join us in a culture where your well-being is a top priority. Health and safety are of utmost importance at GBGH. We're dedicated to providing a safe workplace and encourage active participation from all team members.

Hours of work are 0800 - 1600. At GBGH, we prioritize work-life balance, valuing our employees' well-being. Where possible can provide flexibility in working hours to accommodate a variety of schedules and support individual life commitments.

 

BENEFITS & PERKS

When you choose to be a part of GBGH, you're choosing a workplace that prioritizes your growth and well-being. We invest in your professional development, fostering an environment that values continuous learning and growth, ensuring your career thrives.

 

• There will be a comprehensive and competitive benefit plan, including but not limited to extended health and dental coverage, life, paid sick days, short -term disability income protection plans
• Healthcare of Ontario Pension Plan (HOOPP), one of Canada’s largest defined benefit pension plans
• Education Fund Opportunities, Career Development and Education Sessions
• Access to Family & Employee Assistance Program
• The successful applicant will be compensated for their time in the interview process

 

THE HOSPITAL

Discover a rewarding career at GBGH, a dynamic 113-bed facility nestled in the heart of Midland, Ontario. Our dedicated team serves a diverse catchment area, including Midland, Penetanguishene, Township of Tiny, Township of Tay, Christian Island, Georgian Bay Township, and Springwater Township. With a population base of 55,000, surging to over 150,000 during the peak season, GBGH stands as a healthcare cornerstone for our vibrant community.

 

With an annual budget of approximately $80 million, a robust staff of 800 professionals, and a network of over 100 active professional staff alongside 70 regional affiliates and consulting physicians, GBGH is a vital healthcare hub. Our services span acute care, rehabilitation, complex continuing care, and Level 3 intensive care unit, with exciting plans on the horizon. We are in the early stages of expanding our capabilities, including a 2,500 sq ft expansion to our diagnostic imaging department to add MRI services for our community, a 50,000 sq ft expansion off our emergency department to offer 24 inpatient mental health beds and planning for a new state-of-the-art hospital facility. Explore the latest developments and initiatives at GBGH by visiting our website: gbgh.on.ca.

 

HOW TO APPLY

If you're ready to embark on a remarkable career journey with GBGH, apply now. Join us in making excellent care personal and be part of a team that is shaping the future of healthcare in our community. Please submit your application through GBGH Career Opportunities page to this new opportunity, by December 2, 2025, at 0900hrs EST. Refer to Posting Number 20659.

We thank all applicants for their interest in this opportunity, but please note that only those candidates selected for an interview will be contacted. Selection will be based on the skill, ability, experience, and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required.

GBGH is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’).  If you require accommodation for disability during any stage of the recruitment process, please advise the Human Resources Department. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and anyone else who will contribute to a diverse workplace.

 

We thank all applicants for their interest in this opportunity, but please note that only those candidates selected for an interview will be contacted. Selection will be based on a candidate’s skill, ability, experience, and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required.