Description

The role of the Discharge Transition Nurse (DTN) is to contact patients discharged from the hospital with a focus on discussion of the patients’ post-hospitalization plan of care. The calls do not provide medical advice. The calls may include suggestions and/or support to direct the patient to the appropriate resources or providers or to facilitate appointment scheduling. These suggestions or support are intended to assist the patient/caregiver to follow the plan of care identified in the patient’s discharge summary and Patient Oriented Discharge Summary (PODS).

During these calls the discharge transition nurse will use health literacy strategies including plain language and teach-back, the information contained in the patient’s PODS and a scripted dialogue to ensure that an appropriate discharge plan is in place and the patient/caregiver is able to follow this plan.

The phone calls also provide an opportunity to solicit information and collect ongoing data. Through ongoing experiential development this process may be modified over time to better meet the needs of the patient/caregiver. This position will work collaboratively with the Discharge Planner.

If this opportunity sounds like a great fit for you and you meet most of the essential qualifications we are looking for, we encourage you to apply and provide us more details about why you think you would be a great fit. We cannot make any promises, but we will consider your qualifications and the potential you bring. LWDH is dedicated to ongoing professional development and continuing education opportunities to enhance skillsets and working experience.

Why Work with LWDH? In this position, there are many benefits to joining our team:

• 3 weeks paid vacation
• Healthcare of Ontario Pension Plan enrolment, one of Canada’s largest defined benefit pension plans that includes inflation protections, survivor benefits, buyback options, and early retirement
• Desjardin Group Life Insurance coverage that includes life insurance, accidental death and dismemberment coverage, and short/long-term disability coverage
• Green Shield Canada extended health benefits for single and family including dental services, prescription, health services, vision, hospital accommodation, etc.
• Access to staff physiotherapy, onsite gym, Employee Assistance Program, staff wellness initiatives, and much more!

Qualifications

• Current Registration with the College of Nurses of Ontario
• Minimum 5 years varied/extensive clinical experience in medical/surgical, emergency and/or mental health nursing
• Experience in case management is an asset
• Demonstrated adaptability with the ability to perform effectively under stressful situations
• Demonstrated analytical, problem solving, planning and organizational skills with attention to detail
• Demonstrates initiative and strong judgment
• Ability to work collaboratively with a team and independently with strong organizational and time management skills
• Strong verbal and written communication skills with a focus on telephone skills
• Strong computer skills
• Knowledge of and ability to apply specific health literacy strategies (plain language and teach-back method) with patient and family-centered communication skills using motivational viewing techniques
• Demonstrated interpersonal skills with the ability to work with an interprofessional team
• Knowledge of the community services throughout Northwestern Ontario District
• Ability to meet physical and mental requirements of the position
• Reliable attendance record

Please apply through the online application process via https://lwdh.talentpoolbuilder.com/

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. First consideration will be given to current internal employees of LWDH.

Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position.

Please prepare your application in accordance with the qualifications posted in the job advertisement. Applications will be screened based on the posted qualifications.

LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles.

We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation.

LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application.

For more information or to request an accommodation please contact the Human Resources Department at 807-468-9861 ext. 2393